- FAQ Topics
What methods of payment do you offer?
We can offer different payment:
-Bank Wire Transfer
Is a tracking number available for my order?
Yes, you will receive a tracking number via email soon after receiving payment for your order.
Where do you ship from?
Packages are shipped from China, Hongkong, Europe and USA according to destination country.
How to check the availability of products you are interested in purchasing？
When an order is placed our system automatically transfer this data from the sales department to the warehouse. When a product is sold out, there will be a notice under the product name stating “Out of stock”. Orders are unable to be processed when the product is listed as not in stock. You will not be able to proceed with your purchase of the product until stock is replenished.
Rules of re-shipping free
In case of package get seized by customs, as a gesture of good will, we will re-send the package. Please be noted that we will not re-send if package lost because you offer wrong address or your recipient not willing to sign when you received package.
Is it legal to purchase research chemicals?
In order to know if you can legally purchase research chemicals, you will need to check with laws in your country prior to ordering. We do not provide legal advice.
What are the goods and Choices available?
Our goods are research chemicals. We offer a wide variety of quality research chemicals at the lowest price. We inspect our products regularly for purity of the products to ensure the quality standards of every batch are of the highest grade as well as to provide our clients with the highest quality compounds.
We are proud of our large inventory. We are a leader in the industry and not a follower. We create research compounds that are considered to be unique thus the reason we are achieving differentiation. If you need any help with your order, you can contact us.